FREQUENTLY ASKED QUESTIONS
How fast and how far can the Hybrid/ 24 go?
The Hybrid/ 24 can reach speed of up to 25km/h (15.5mph), however you are able to pedal faster. The Hybrid/ 24 will assist you up to 70km (40 miles) (the distance varies depending on the weight of the rider and riding conditions).
How does the Hybrid/ 24 handle hills?
The Hybrid/ 24 delivers up to 30 Nm of torque to propel you from a standing start with ease and will help you navigate the hills between you and your destination. The design of the Hybrid/ 24 propulsion system enables you to operate the bike at peak output when the terrain requires it. These design features are what gives the Hybrid/ 24 its sporty performance and set it apart from other pedal assist electric bikes on the market.
How do I know if I’m running low on power?
There is an indicator on the cockpit display of the Hybrid/ 24 which indicates how much energy is left in your battery. We call this the ‘state-of-charge’ of the battery. The indicator works like a fuel gauge on your car and will let you know when you are running low and should re-charge.
Can I buy accessories for the Hybrid/24?
We have a range of accessories to meet your lifestyle needs available at your local A2B dealer. Visit the accessories page to view the range./div>
How do I set my own pace?
You can change the level of assistance provided by the motor by rotating the control dial on the display, this enables you to set your own pace and define your riding experience. There are three assistance levels: ‘economy’ for maximum range, ‘standard’ for an optimal blend of range and performance, and ‘high’ for sporty, dynamic performance.
How do I charge the Hybrid/24?
The Hybrid/ 24 uses lithium ion batteries from the highest quality manufacturers. Recharging is as easy as charging a mobile phone or laptop. Simply plug the charger into any standard outlet and connect it to the charge port on your portable rear rack battery. After two hours your battery will be charged up to 80% of its capacity. To complete a full charge will take between four to five hours depending on how discharged the battery is at the beginning of the charging process. For the best performance we recommend to charge your Hybrid/24 battery at least every two months and if you are using it frequently keep the battery topped up as often as possible.
What does my warranty cover?
The Hybrid/ 24 comes with a five year frame warranty, a two year warranty covering electronics and motor and battery.